CalloutWhat it means, in plain English

A callout is when an on-call worker is actually summoned to work, either attending site or resolving the issue remotely. Callout time is working time, so it must be paid, counted towards working time limits and followed by adequate rest, with many employers paying a minimum number of hours per callout regardless of duration. Recording callouts accurately matters because they are easy to miss in payroll if they happen outside the normal clock-in flow.